Missions

To contribute to community resilience in the face of disasters in Central America, TSF is implementing resilient connectivity solutions in centers identified for their ability to provide assistance to vulnerable people during crises.

Hurricane Melissa struck Jamaica as a Category 5 storm on October 28, 2025. TSF responded to the emergency in close collaboration with national and regional humanitarian organizations, and provided connectivity to communities and to relief efforts.

On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

Between August 2010 and February 2011, TSF trained 102 staff members from organisations and humanitarian agencies in Asia and Central and Latin America to improve effective use of telecommunications service in emergency situations.

Severe floods in July 2010 killed more than 1,500 people. TSF supported survivors who found themselves in utter destitution by offering free calls in the provinces of Khyber Pakhtunkhwa and Sindh. In addition, TSF telecom specialists provided communications facilities to UNDAC and OCHA teams in Punjab and Islamabad.

Hurricane Ida swept the coasts of Nicaragua and El Salvador in November 2009. At the request of UNDAC, TSF teams traveled to both countries to provide communications to the United Nations assessment teams.

The resumption of conflict between the Pakistani army and the Taliban in May 2009 forced more than 2 million people to flee northwest Pakistan. In very difficult security conditions (attacks, kidnappings), TSF provided more than 3,000 calls to civilians heavily affected and often injured by the violence. In such a context, talking with a loved one is priceless.

300 people lost their lives in the 6.5 magnitude earthquake that rocked Balochistan in October 2008. TSF assisted survivors by offering them a free call. 514 families were able to contact their relatives and give them news through the telephone calls organised by TSF.

Following Hurricane Felix, TSF installed three emergency communication centres for the United Nations and the humanitarian community in the Puerto Cabezas region, in partnership with the European Commission Humanitarian Aid Office (ECHO).

On 8th October 2005, Pakistan, Afghanistan and India suffered a 7.6 magnitude earthquake. The main affected areas are northwestern India, eastern Afghanistan and especially northern Pakistan. In Pakistan, heavy relief intervention is required, with primary assessments showing the need for a telecommunications service.

Just after having returned from their mission in Guatemala, TSF Latin America teams are again called upon by Managua's authorities.